Ever experienced Voicemail Hell?



Have you ever called a company and for 10 or 15 agonizing minutes dealt with their voice mail system only to get fed up and mash “0” a dozen times to get to a real person? How about mashing “0” and getting disconnected that only makes me more mad. Well a very decent chap has published a cheat sheet to bypass a large number of companies IVR systems.

This list has been out a while, and I featured it on one of my podcast. Well a company that creates these systems has come out with the PR spin article that tries to tell us how beneficial these interactive voice mail systems are. I personally think someone has been drinking to much Koolaid within that particular company because down to every last man on this planet all we want to do is talk to a human.

I will start you off with a link to the original article, followed by the PR spin and a rebuttal by the original poster very comical and he hits the nail on the head.

About geeknews

Todd Cochrane is the Founder of Geek News Central and host of the Geek News Central Podcast. He is a Podcast Hall of Fame Inductee and was one of the very first podcasters in 2004. He wrote the first book on podcasting, and did many of the early Podcast Advertising deals in the podcasting space. He does two other podcasts in addition to Geek News Central. The New Media Show and Podcast Legends.