Apple Launches Recall Program for Some MacBook Pros



Apple has launched a 15-inch MacBook Pro Battery Recall Program. It is limited to MacBook Pros that were sold during a specific period of time. The reason for the recall is safety concerns about the battery overheating.

The recall does not affect any other 15-inch MacBook Pro units or other Mac notebooks.

Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017 and product eligibility is determined by the product serial number.

Customer safety is always Apple’s top priority, and we have voluntarily decided to replace affected batteries, free of charge.

To participate in this recall program, Apple asks that you check to see which 15-inch MacBook Pro you have. Confirm that your model is “MacBook Pro (Retina, 15-inch, Mid 2015)”. If you have that model, the next thing to do is enter your computer’s serial number into the Apple website (linked above) to see if it is eligible for the program.

There are several service options for those who have computers eligible for the program. One is to find an Apple Authorized Service Provider, and another is to make an appointment at an Apple retail store. Apple recommends that you back up your data before service, and points out that service can take 1-2 weeks.

This is an important recall because of the danger of having the battery overheat. Those of you who have friends and family who are using a 15-inch MacBook Pro may want to make sure they are aware of the recall.