As a followup to my post from yesterday, I wanted to talk about customer service being done the right way. As tech-geeks who work directly with users, doing customer service the right way is something we should strive for. Along…
I spend a lot of time at my daily J.O.B. following up on orders with software/hardware companies. Most of the time, my experiences are good enough, even pleasurable, although I’m not really big on having to make phone calls in…
I’ve had a few requests for a picture of the Winbook XP5 from my last post. I was unable to find one online anywhere, at least, not with any detail. So, I took a couple of pictures. If you click…
The other day, a staff member brought me a laptop they had found in a closet. “No one is using this anymore,” I was told. I opened up the tiny carrying case to find a Winbook XP5 circa 1995 or…
Last night, I spent the better part of three hours making adjustments to my iTunes library. I have three computers I use regularly, all with iTunes installed. I only have one iPod, and I use it on all three machines.…
Well, for me, anyway. I saw this today in some random slide show one of my techs sent around via email. I went looking to see if I could find one, and a price, but had very little luck. I…
I think the “death of printed books” argument is over-indulged. The printed book market is changing, that’s for sure, but it will not ever disappear. Overall, the economy has had more impact on how and when people purchase books, than…