Twitch has filed a lawsuit against perpetrators who were allegedly using Twitch’s service for “hate raids”. This action definitely shows the Twitch is aware of the “hate raids”. It is unclear whether or not the result of the lawsuit will actually improve the experience of people who stream on Twitch.
A “raid” is a feature where a streamer, who is done for the day, sends the people in their chat to the chat of another streamer. Usually, the other streamer is playing the same game, or a similar one. A “raid” is intended to be a nice thing. “Hate raids” are violating, both for the streamer and the people in their chat.
Wired appears to be the first to report about the complaint that Twitch filed. According to Wired, the lawsuit was filed in the US District Court for the Northern District of California.
…It targets two users, identified only as “Cruzzcontrol” and “CreatineOverdose”, whom Twitch believes are based, respectively, in the Netherlands and Vienna, Austria. Twitch, in the suit, says it initially took “swift action” by suspending and then permanently banning their accounts. However, it reads, “They evaded Twitch’s bans by creating new, alternate, Twitch accounts and continually altering their self-described ‘hate raid code’ to avoid detection and suspension by Twitch….
Polygon posted a copy of the complaint. Here is what Twitch is asking for:
That Defendants and their officers, agents, representatives, servants, employees, successors and assigns, and all others in active concert and participation with Defendants be preliminary and permanently enjoined from:
Using or accessing the Twitch Services;
Posting content on the Twitch Services, including in the Twitch chat function, that is prohibited by the Terms, including racist, homophobic, xenophobic, or any other harassing content.
Assisting any individual or company in engaging in the conduct described above
An award to Twitch of restitution and damages, including, but not limited to, enhanced, liquidated, compensatory, special, and punitive damages, and all other damages permitted by law
An award to Twitch for its cost incurred in this suit, including, but not limited to, reasonable attorney’s fees.
In addition, Twitch is demanding a trial by jury.
Polygon reported that a spokesperson from Twitch told them “We hope this Complaint will shed light on the identity of the individuals behind these attacks and the tools they exploit, dissuade them from taking similar behaviors on other services, and help put an end to these vile attacks against members of our community”.