Slack announced changes that will likely cause some confusion for businesses that use Slack on a regular basis. Slack posted news titled: “Everything you need to know about our first price change and plan updates”. It describes how these changes may affect people.
…today we are announcing our first price change increase since we launched in 2014 – at 75 cents or less per user. This increase will only affect users on our Pro plan. In addition, we’re updating our Free plan to make it easier than ever for users to try out new features. Both changes will go into effect September 1, 2022.
Here are the changes for Free users:
Starting September 1, 2022, customers using the Free plan will get access to clips, which allow anyone to share audio and video messages in Slack as a way to provide asynchronous team or project updates, and reduce the number of meetings needed.
After September 1, 2022, all messages, files, and clips from the last 90 days will be accessible, and those older than 90 days will be hidden. At any time, you can upgrade to a paid plan to unlock access to your workspace’s entire message and file history.
If your free workspace has been invited to use Slack Connect to work with another organization, messages and files older than 90 days in Slack Connect channels will be accessible. However, in Slack Connect direct messages, messages and files older than 90 days will be hidden for teams on the free plan.
Starting September 1, 2022, Workplace Owners and Admins can adjust retention settings automatically delete messages and files older than 90 days. Deletion is permanent: deleted message and files cannot be restored if you upgrade to paid plan later on, and deleted content won’t be included in a workspace data export.
Here are the changes for Pro users:
On September 1, 2022, monthly Pro plans will increase from $8 USD to $8.74 USD per users per month, and annual Pro plans will increase from $6.67 USD to $7.25 USD per user per month, and annual Pro plans will increase from $6.67 USD to $7.25 USD per user per month (pricing for other countries available here).
Current customers on an annual Pro plan can lock in the existing annual rate of $6.67 USD per user per month for another year by early-renewing the annual Pro plan before September 1. Customers currently on a monthly Pro plan can also lock in the existing annual rate for one year by switching to an annual Pro plan before September 1.
Anytime a service decides to change how much it costs to use it, it will require users to make some decisions. Businesses who feel that Slack is extremely useful for their employees might continue to use it (especially if they can lock in the existing annual rate).
In my opinion, it is good that the free plan is staying free. This is important for small businesses who can’t afford the per user per month fee. Overall, there will likely be a learning curve in September, as people try to re-learn what Slack offers at that point.