Tag Archives: ACCC

ACCC Fines Google $60 Million For Misleading Representations



In a Media Release, posted by the Australian Competition & Consumer Commission (ACCC), it announced that it was requiring Google LLC to pay $60 million for misleading representations. In short the ACCC found that Google mislead Android users by making them think that the company was not tracking them.

Here are some key parts of the Media Release:

The Federal Court has ordered Google LLC to pay $60 million in penalties for making misleading representations to consumers about the collection and use of their personal location data on Android phones between January 2017 and December 2018, following court action by the ACCC.

The Court previously found that Google LLC and Google Australia Pty Ltd. (together, Google) had breached the Australian Consumer Law by representing to some Android users that the setting titled “Location History” was the only Google account setting that affected whether Google collected, kept and used personally identifiable data about their location.

In fact, another Google account setting titled “Web & App Activity” also enabled by Google to collect, store and use personally identifiable location data when it was turned on, and that setting was turned on by default.

The Media release continues: The ACCC’s best estimate, based on available data, is that the users of 1.3 million Google accounts in Australia may have viewed a screen found by the Court to have breached the Australian Consumer Law.

Google took remedial steps and had addressed all of the contravening conduct by 20 December 2018, meaning that users were no longer shown the misleading screens.

ACCC Chair Gina Cass-Gottlieb said, “This is the first public enforcement outcome arising out of the ACCC’s Digital Platforms Inquiry.”

In addition, the Media Release makes it clear that consumers can access the “Web & App Activity” and “Location History” settings through their Google Account. Consumers can also delete personal data that Google has already collected about them through their Google account.

The Guardian reported that in April of last year, the federal court found Google breached consumer laws by misleading local users into thinking the company was not collecting personal data about their location via mobile devices with Android operating systems.

According to The Guardian, the case revolved around whether it was sufficiently clear Google would still collect and access location data when a user’s location history was set to “off” but their web and app activity was “on” and one of its apps was used.

In my opinion, any company that thinks it is acceptable to trick consumers into let it secretly collect location (and other types of) data, is in the wrong. It is time for these companies to find a much more ethical way to earn revenue.


Australian Court Finds Google “Partially” Misled Consumers



The Australian Competition & Consumer Commission (ACCC) has found that Google misled customers about personal location data collected through Android mobile devices between January 2017 and December 2018, in a world-first enforcement action brought by the ACCC.

The Guardian provided a good explanation of what happened. The Court found that Google continued to collect “Location History” and “Web & App Activity” on some Android and Pixel phones, even for customers who ticked “No” or “Do not collect” on their settings.

If a customer said no to “Location History”, but left “Web & App Activity” switched on, Google continued to collect location data, the ACCC said.

The ACCC also stated:

The Court ruled that when consumers created a new Google Account during the initial set-up process of their Android device, Google misrepresented that the ‘Location History’ setting was the only Google Account setting that affected whether Google collected, kept, or used personally identifiable data about their location. In fact, another Google Account setting titled ‘Web & App Activity’ also enabled Google to collect, store and use personally identifiable location data when it was turned on, and that setting was turned on by default.

In addition, the ACCC wrote: The Court found that when consumers later accessed the ‘Location History’ setting on their Android device during the same time period to turn that setting off, they were also misled because Google did not inform them that by leaving the ‘Web & App Activity’ setting switched on, Google would continue to collect, store and use their personally identifiable data.

According to The Guardian, a judgment published by Justin Thomas Thawley said that Google’s behavior was “partially misleading” He felt that some consumers would have been misled, and reasonably believed that this data would not be collected, and others would not have.

The ACCC is seeking declarations, pecuniary penalties, publications orders, and compliance orders. These will be determined at a later date. In addition to penalties, the ACCC is seeking an order for Google to publish a notice to Australian consumers to better explain Google’s location data settings in the future.

Personally, I think its very sneaky of Google to try and trick people into giving Google their location data. Anybody else remember when Google’s motto was “Don’t be evil”?