Zoom Function Broken in iOS 9



iOS 9 logoIt can be a gamble upgrading to a new version of any operating system. The latest iteration of iOS has proven this true once again. Users are reporting a wide range of bugs and quirks after updating their iPhones and iPads to iOS 9. For example, Apple’s proprietary Podcasts app began constantly crashing after the iOS 9 upgrade.

Another problem I’ve noticed is that the system-wide zoom function, found in the Accessibility section of iOS’s System settings, is now very erratic. Sometimes, it works as expected. But most of the time, it doesn’t.

Most iOS users probably aren’t even aware of this zoom function. But as a visually impaired person, I rely on it all the time. Once system-wide room is enabled, it’s engaged by doing a three-finger double-tap on the screen. From there, a three-finger drag allows the user to adjust the magnification level of the zoom. It’s an indispensable feature, especially for apps that don’t utilize the standard pinch-to-zoom function.

I visited the Genus Bar of my local Apple Store on Tuesday. I wanted to make sure that this problem wasn’t the result of something I’d overlooked. My genius stopped just short of saying it was the iOS update that caused the problem but she did say it looks like a software issue. She also said that doing a full wipe and restore of the device might help. But that was no guarantee.

I have reported my findings thru Apple’s official product feedback system. Now, all I can do is wait and see if a future update fixes the problem. I had hoped it’d be resolved with the 9.0.1 update that came out yesterday. But the problem is still there.


5 thoughts on “Zoom Function Broken in iOS 9

  1. On my iPad Air I am still running 8.4.1. I’m reluctant to change because everything is working great and the battery life is reasonable. I think I’ll keep it just like it is unless my hand is forced.

  2. I forgot to put this in the article. But anyone else who’s experiencing this problem should provide feedback to Apple and let them know. Go here: http://www.apple.com/feedback/ and select either iPhone or iPad, depending on the type of device you have and fill out the form.

  3. Hi Shawn

    Thanks for posting your comments regarding the problems with the zoom function and ios9. I have a severe sight impairment and have always relied on this accessibility option to use my iPad.

    I am now in a position where my iPad air2 is pretty much useless to me. I hope Applle sort this out ASAP.

    Regards
    Sean

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