I received a message from the Folks at GoDaddy.com today that they have increased the shared hosting plans storage and bandwidth allowances. Looking at the new numbers they are pretty darn impressive. On a 2 year contract you can get…
I was forced to use a AOL account at a relatives house 4 or 5 years ago, it was the first time on the service, the experience was not pleasant and the bloated interface was horrible. Needless to say my…
I cannot imagine the agony the customers of Dreamhost have had to deal with in the month of July, but when you read the story of the saga that unfolded over there I don’t think the staff got much sleep…
If attention was what Gizmo wanted they sure are going to get it. Gizmo has announced free calls to nearly every country, no not computer to computer calls, Computer to land line calls to multiple countries. Seeing that my family…
I keep telling people if you have stock in AOL aka Time Warner sell. After seeing there so called retention manual, I can only imagine the agony those poor customer service people had to go through. This thing was definitely…
If this headline smells funny wait till you read the associated post, but the crux is this, if your a top poster at some of the top social sites like Digg, Flickr etc they are willing to pay you a…
It’s nice to see Dell listening, and responding on their blog, and I am sure that the blogsphere and small companies like mine will appreciate that enough that if they can get some of their customer service ratings up. That…