Uber Is Ending Its Uber Rewards Program

Uber is ending its free loyalty program, Uber Rewards, so it can turn its attention to its subscription-based Uber One membership, The Verge reported. According to The Verge, Uber sent an email to customers explaining that users can still earn points until the end of August, and that the last day to redeem points is October 31st.

The Verge posted part of that email:

“Thank you for being part of Uber Rewards. It’s been a great ride, but we’ve decided to end our Rewards soon, as we shift our focus to our new Uber One membership program.

“You will still earn points and enjoy Rewards benefits until the end of the month. And there’s still time to get all the rewards you’ve earned: just use your points by October 31. You can redeem them from the Account section of your Uber and Uber Eats apps.

“As a valued member, you’ll also receive 1 free month of Uber One, giving you members-only savings and perks on Uber and Uber Eats. Join Uber One in the Account section of your app.

“Thank you for being a loyal Uber customer.”

What is Uber One? Uber describes it as “One membership to save on Uber and Uber Eats”. It offers the following:

  • Unlimited $0 Delivery Fee on Uber Eats
  • Get 5% off and top-rated drivers on Uber
  • Up to 10% off eligible Uber Eats deliveries and pickup orders
  • Uber One Perks including special offers and promotions

As always, you should read the fine print before deciding if you want pay for Uber One.

It costs $9.99/month or $49.99/year. A free trial of Uber One is available – but only for first time members. Membership will auto-renew every month (if you choose a monthly membership) or every year (if you choose an annual membership) beginning on your enrollment date.

This could mean that a person who used the free trial will automatically be billed for Uber One – until and unless they cancel it. Keep in mind that the free trial doesn’t cost anything – but after the time limit ends – you should expect to be billed for your Uber One membership.

Fortunately, you can cancel your renewable membership. But, you can only cancel your Renewable Membership up to 48 hours prior to your next scheduled payment to avoid further charges. This information was in the fine print at the bottom of the https.//uber.com/us/en/u/uber-one website.

Uber One benefits are available only for eligible stores marked with the Uber One icon. $15 minimum order to receive $0 Delivery fee and up to 10% off from participating non-grocery stores, and $30 minimum on participating grocery stores for $0 Delivery Fee where grocery is available. 

Uber One discounts are not available for rides booked 30 minutes or more in advance. It is also worth noting that Uber One is available within the United States. If you travel outside of the U.S., your Uber One membership might not be accepted.