Plantronics Calisto 620 Speakerphone Review



Plantronics Logo

On review here is the Plantronics Calisto 620 UC wireless Bluetooth speakerphone. It’s designed to pair with a smartphone or tablet for impromptu teleconferences and as the UC (Unified Communications) variant, the Calisto comes with a pre-paired USB Bluetooth transceiver, working well with IP-based telephony such as Microsoft’s Lync or Skype for Business.

In my experience, speakerphones fall into two categories; those that are normal phones with a speakerphone capability and those that are dedicated speakerphones and typically have no handset. The former usually sound rubbish with the feature added to tick a box, whereas the latter can provide clear communication into a meeting. Let’s take a look and see if the Calisto 620 also provides that much needed clear communication.

With the unboxing video out of the way, how well does the Calisto work in practice? It’s certainly very easy to use. Once paired with a smartphone, it can be treated as simple Bluetooth headset. The 620 doesn’t have voice dialling or voice commands, so calls have to be placed via the smartphone. I don’t see this as an issue given the expected usage of the Calisto 620 within an office environment. Incoming calls can be answered by pressing the call button on the unit.

Using the 620 with IP telephony was similarly easy. The pre-paired Bluetooth transceiver plugs into a spare USB port on the PC and the connection to the 620 is established automatically. For incoming calls, press the call button to take the call; for outbound calls, select the Calisto as the audio device in Lync and dial via the softphone.

The Calisto 620 supports A2DP meaning that music or video soundtrack can played through the speaker. Ok, it’s not hi-fi, but it’s a massive improvement on most smartphone speakers. The volume isn’t going to fill a lecture theatre but for a conference room or office, it’s perfectly adequate.

With regard to audio quality, it’s surprisingly good on both sides of the call. According to the Plantronics specification, the Calisto has “Bi-directional microphones (that) activate in the direction of speaker’s voice” and “Full duplex audio with 360° room coverage”. What that means is that 620 can pick out whoever is talking wherever they are in the room…

One of the biggest benefits is simply that the Calisto 620 is battery powered and can be located wherever is most convenient. Cabled (speaker)phones are still restricted to the length of the cord. Battery life is rated at seven hours talk time which I think is accurate as I got a working day of music out of the 620, with a few breaks here and there.

In summary, the Plantronics Calisto 620 wireless speakerphone is an ideal addition to the office arsenal of technology. Whether paired to a smartphone or IP telephony, the 620 provides portable voice-conferencing for small groups which can be up and running in seconds. At around GB£80, it’s competitively priced against its rivals, many of which don’t have the seamless integration with Microsoft Lync or other IP telephony systems.

Thanks to Plantronics for supplying the review Calisto 620 speakerphone. Feedback welcome from GNC readers on the unboxing video.


2 thoughts on “Plantronics Calisto 620 Speakerphone Review

  1. Jon, thanks for the comment which I will try to address in future reviews. I always use the products and I try to add my own commentary to provide a little extra insight, though it’s always going to be subjective. Notes such as easy to use, not hifi, audio surprisingly good, adequate volume, battery is a benefit are always my opinion rather facts so you can judge for yourself as to how well it works.
    Thanks again for the comment – it’s always good to get feedback.

  2. This was not a review. It told nothing about how well it works. This was a tour of the features. Mostly, a waste of time.

Comments are closed.