Conversation with Libsyn

Anyone that knows anything about Bandwidth cost know that at this point in the game Libsyn has the best deal in town on podcast delivery, the majority of podcasters use their service for good reason, but with that popularity has come blockbuster growth. They have built a distributed distribution system that is delivering thousands of downloads every minute. To do that perfectly all the time is a challenge I cannot even comprehend.

The service has been pretty remarkable to this point, they survived the iTunes podcast launch last year when others were crushed, they have delivered thousands upon thousands of my show files with no complaint. Yet this month they had two separate incidents that caused me some concern.

I expressed concern over the issue Tuesday, Today I had a conversation with a couple of the folks at Libsyn. They told me in detail what happened and what they are doing to make sure it does not happen again. They have responded and I am very pleased with the actions that they are taking.

In conclusion I want to say first and foremost my show will continue to be delivered on their service. Not many companies would call and apologize and then tell you explicit details on what happened. That in my mind is a community growing together.

About geeknews

Todd Cochrane is the Founder of Geek News Central and host of the Geek News Central Podcast. He is a Podcast Hall of Fame Inductee and was one of the very first podcasters in 2004. He wrote the first book on podcasting, and did many of the early Podcast Advertising deals in the podcasting space. He does two other podcasts in addition to Geek News Central. The New Media Show and Podcast Legends.