Twitch updated its Community Guidelines and those changes went into effect on March 5, 2018. Twitch put together an FAQ update that provides some additional explanation about the Community Guidelines changes.
Twitch defines hateful conduct as: any content or activity that promotes, encourages, or facilitates discrimination, denigration, objectification, harassment, or violence based on the following characteristics, and is strictly prohibited:
- Race, ethnicity, or national origin
- Sex, Gender, or Gender Identity
- Sexual Orientation
- Disability or Medical Condition
- Physical Characteristics
- Veteran Status
Streamers need to be aware of that definition because Twitch is going to hold streamers accountable for the content of their stream.
As a streamer, you are responsible for the content on your stream. Twitch asks you to make a good faith effort to moderate interactive elements of your stream, such as setting a word filter or a notification delay to give yourself a chance to moderate incoming notifications.
Twitch suggests that streamers enable AutoMod (which can be found in your settings), build a moderation team, or utilize the third party tools to moderate their stream. Twitch also suggests streamers temporarily disable or mute any unmoderated interactive elements such as text-to-speech when the streamer steps away from their computer.
Twitch is also moderating off-Twitch conduct. To clarify, Twitch says it is not going to actively monitor other websites or services for violations of the Twitch Community Guidelines. However, they recognize that “harassment against Twitch community members can sometimes originate from off-Twitch conduct”.
As such, Twitch will allow people to report harassment and submit links to evidence with their report. Twitch’s moderation team will only take action if: the links provided are verifiable, the content can be directly tied to the reported Twitch user, the target of harassment is another Twitch users, group of Twitch users, or Twitch employees, or the moderation team determines the conduct violates Twitch’s policies.