Software

Windows XP giving you fits when booting

TC
by Todd Cochrane

Lockergnome IT Professional newsletter has a great tip today. I am going to include part of the write up here as we have been unable to find the permalink to the article but would encourage all of our readers to sign-up for the Lockergnome series of newsletters. [Lockergnome]

Having trouble with Booting check Bootlogger:

“One such tool is called the boot logger. When dealing with bootup problems that have you stumped, this tool is invaluable. By creating a text log of the boot up process, you can quickly tell where the problem is coming from.

Let’s get started, shall we?

1. You will need to restart the troubled computer running Windows XP.
2. Just before XP starts to load, press F8 as if you were trying to get into safe mode.
3.Select Enable Boot Logging option, and then press enter.
4.Now for the moment of truth. After the system’s bootup process is finished, navigate over to the C:\Windows\Ntbtlog.txt file. There you will find a list of all of the drivers that did or tried to load during the boot process. By examining this file closely, you can quickly spot which service or driver is causing the problem”

Great tip from the Folks at Lockergnome!

3 Comments

  1. PA
    paint2600

    i jsut got a new mother board put my old hard drive back in ….an it reboots it self each time. tried booting to safe mode an it makes it to some Mup.sys driver an freeeeeeeeeeeezzzzzzzzzzzesssssssssss………… I tried anthoer hard drive an it boots just fine? im running xp pro on both….

  2. AL
    Alex

    Mine hard locks at bootup when I try to reboot after install the driver for my Radeon 9600. Ive tried both the newest version and the version before with the same result…gets the loading screen with the logo and the bar…goes black…restarts automatically after a minute. booting into VGA mode (which I am in right now) tells me that the Radeon’s driver is the problem. The last line in my bootlogger (which I enabled for a normal boot so I could see where its hanging) is:

    wanarp.sys

    I don’t know what this does. Im suspecting I might need to update my nForce2 drivers to fix this.

  3. AR
    Art S

    I have the same problem, except the hang occurs 4 out of 4 times. I’ve found I can Alt-Ctl-Del, terminate explorer.exe, go to the the “Net Task” and enter explorer to recover. But it’s sure annoying. What’s curious is that my bootlog (ntbtlog.txt) seems to end similar to yours:

    Service Pack 4 1 28 2004 02:06:46.500
    Loaded driver \WINNT\System32\ntoskrnl.exe
    Loaded driver \WINNT\System32\hal.dll
    Loaded driver \WINNT\System32\BOOTVID.DLL
    Loaded driver pci.sys
    Loaded driver isapnp.sys
    Loaded driver intelide.sys
    Loaded driver \WINNT\System32\DRIVERS\PCIIDEX.SYS
    Loaded driver MountMgr.sys
    Loaded driver ftdisk.sys
    Loaded driver Diskperf.sys
    Loaded driver \WINNT\System32\Drivers\WMILIB.SYS
    Loaded driver dmload.sys
    Loaded driver dmio.sys
    Loaded driver PartMgr.sys
    Loaded driver atapi.sys
    Loaded driver disk.sys
    Loaded driver \WINNT\System32\DRIVERS\CLASSPNP.SYS
    Loaded driver Fastfat.sys
    Loaded driver KSecDD.sys
    Loaded driver NDIS.sys
    Loaded driver Mup.sys
    Loaded driver agp440.sys
    Did not load driver Audio Codecs
    Did not load driver Legacy Audio Drivers
    Did not load driver Media Control Devices
    Did not load driver Legacy Video Capture Devices
    Did not load driver Video Codecs
    Did not load driver WAN Miniport (L2TP)
    Did not load driver WAN Miniport (IP)
    Did not load driver WAN Miniport (PPTP)
    Did not load driver Direct Parallel
    Did not load driver Standard PC
    Did not load driver Audio Codecs
    Did not load driver Legacy Audio Drivers
    Did not load driver Media Control Devices
    Did not load driver Legacy Video Capture Devices
    Did not load driver Video Codecs
    Did not load driver WAN Miniport (L2TP)
    Did not load driver WAN Miniport (IP)
    Did not load driver WAN Miniport (PPTP)
    Did not load driver Direct Parallel
    Did not load driver Printer Port
    Did not load driver Communications Port
    Did not load driver Accton EN1207D Series PCI Fast Ethernet Adapter
    Did not load driver Creative AudioPCI (ES1370), SB PCI 64/128 (WDM)
    Did not load driver S3 Inc. Savage4
    Did not load driver U.S. Robotics 56K FAX INT PnP
    Did not load driver Audio Codecs
    Did not load driver Legacy Audio Drivers
    Did not load driver Media Control Devices
    Did not load driver Legacy Video Capture Devices
    Did not load driver Video Codecs
    Did not load driver WAN Miniport (L2TP)
    Did not load driver WAN Miniport (IP)
    Did not load driver WAN Miniport (PPTP)
    Did not load driver Direct Parallel
    Loaded driver \SystemRoot\System32\DRIVERS\parallel.sys
    Did not load driver S3 Inc. Savage4
    Did not load driver U.S. Robotics 56K FAX INT PnP
    Loaded driver \SystemRoot\System32\Drivers\Cdr4_2K.SYS
    Loaded driver \SystemRoot\System32\DRIVERS\cdrom.sys
    Loaded driver \SystemRoot\System32\Drivers\Cdralw2k.SYS
    Loaded driver \SystemRoot\System32\DRIVERS\uhcd.sys
    Did not load driver Accton EN1207D Series PCI Fast Ethernet Adapter
    Did not load driver Creative AudioPCI (ES1370), SB PCI 64/128 (WDM)
    Loaded driver \SystemRoot\System32\DRIVERS\swenum.sys
    Loaded driver \SystemRoot\System32\DRIVERS\update.sys
    Loaded driver \SystemRoot\System32\DRIVERS\i8042prt.sys
    Loaded driver \SystemRoot\System32\DRIVERS\kbdclass.sys
    Did not load driver Printer Port
    Did not load driver Communications Port
    Loaded driver \SystemRoot\System32\DRIVERS\fdc.sys
    Loaded driver \SystemRoot\System32\DRIVERS\mouclass.sys
    Loaded driver \SystemRoot\System32\DRIVERS\usbhub.sys
    Loaded driver \SystemRoot\System32\DRIVERS\flpydisk.sys
    Did not load driver USB Scanner
    Did not load driver \SystemRoot\System32\Drivers\lbrtfdc.SYS
    Did not load driver \SystemRoot\System32\Drivers\Sfloppy.SYS
    Did not load driver \SystemRoot\System32\Drivers\Changer.SYS
    Did not load driver \SystemRoot\System32\Drivers\Cdaudio.SYS
    Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS
    Loaded driver \SystemRoot\System32\Drivers\Null.SYS
    Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
    Did not load driver \SystemRoot\System32\Drivers\sglfb.SYS
    Did not load driver \SystemRoot\System32\Drivers\tga.SYS
    Loaded driver \SystemRoot\System32\drivers\vga.sys
    Did not load driver mnmdd.SYS
    Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
    Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
    Did not load driver RasAcd.SYS
    Did not load driver Tcpip.SYS
    Did not load driver NetBT.SYS
    Did not load driver NetBIOS.SYS
    Did not load driver Parport.SYS
    Did not load driver Serial.SYS
    Did not load driver \SystemRoot\System32\Drivers\PCIDump.SYS
    Did not load driver \SystemRoot\System32\DRIVERS\redbook.sys
    Did not load driver Rdbss.SYS
    Did not load driver MRxSmb.SYS
    Did not load driver Audio Codecs
    Did not load driver Legacy Audio Drivers
    Did not load driver Media Control Devices
    Did not load driver Legacy Video Capture Devices
    Did not load driver Video Codecs
    Did not load driver WAN Miniport (L2TP)
    Did not load driver WAN Miniport (IP)
    Did not load driver WAN Miniport (PPTP)
    Did not load driver Direct Parallel
    Did not load driver S3 Inc. Savage4
    Did not load driver U.S. Robotics 56K FAX INT PnP
    Did not load driver USB Scanner
    Did not load driver Accton EN1207D Series PCI Fast Ethernet Adapter
    Did not load driver Creative AudioPCI (ES1370), SB PCI 64/128 (WDM)
    Did not load driver Printer Port
    Did not load driver Communications Port
    Did not load driver Microsoft WINMM WDM Audio Compatibility Driver
    Service Pack 4 2 15 2004 14:53:58.500
    Loaded driver \WINNT\System32\ntoskrnl.exe
    Loaded driver \WINNT\System32\hal.dll
    Loaded driver \WINNT\System32\BOOTVID.DLL
    Loaded driver pci.sys
    Loaded driver isapnp.sys
    Loaded driver intelide.sys
    Loaded driver \WINNT\System32\DRIVERS\PCIIDEX.SYS
    Loaded driver MountMgr.sys
    Loaded driver ftdisk.sys
    Loaded driver Diskperf.sys
    Loaded driver \WINNT\System32\Drivers\WMILIB.SYS
    Loaded driver dmload.sys
    Loaded driver dmio.sys
    Loaded driver PartMgr.sys
    Loaded driver atapi.sys
    Loaded driver disk.sys
    Loaded driver \WINNT\System32\DRIVERS\CLASSPNP.SYS
    Loaded driver Fastfat.sys
    Loaded driver KSecDD.sys
    Loaded driver NDIS.sys
    Loaded driver Mup.sys
    Loaded driver agp440.sys
    Loaded driver \SystemRoot\System32\DRIVERS\audstub.sys
    Loaded driver \SystemRoot\System32\DRIVERS\rasl2tp.sys
    Loaded driver \SystemRoot\System32\DRIVERS\ndistapi.sys
    Loaded driver \SystemRoot\System32\DRIVERS\ndiswan.sys
    Loaded driver \SystemRoot\System32\DRIVERS\raspptp.sys
    Loaded driver \SystemRoot\System32\DRIVERS\ptilink.sys
    Loaded driver \SystemRoot\System32\DRIVERS\raspti.sys
    Loaded driver \SystemRoot\System32\DRIVERS\parallel.sys
    Loaded driver \SystemRoot\System32\DRIVERS\s3sav4m.sys
    Loaded driver \SystemRoot\System32\DRIVERS\serial.sys
    Loaded driver \SystemRoot\System32\Drivers\Modem.SYS
    Loaded driver \SystemRoot\System32\Drivers\Cdr4_2K.SYS
    Loaded driver \SystemRoot\System32\DRIVERS\cdrom.sys
    Loaded driver \SystemRoot\SYSTEM32\DRIVERS\GEARAspiWDM.sys
    Loaded driver \SystemRoot\System32\Drivers\Cdralw2k.SYS
    Loaded driver \SystemRoot\System32\DRIVERS\uhcd.sys
    Loaded driver \SystemRoot\System32\DRIVERS\ACC07D5.SYS
    Loaded driver \SystemRoot\system32\drivers\ES1370MP.sys
    Loaded driver \SystemRoot\System32\DRIVERS\swenum.sys
    Loaded driver \SystemRoot\System32\DRIVERS\update.sys
    Loaded driver \SystemRoot\System32\DRIVERS\i8042prt.sys
    Loaded driver \SystemRoot\System32\DRIVERS\kbdclass.sys
    Loaded driver \SystemRoot\System32\DRIVERS\parport.sys
    Loaded driver \SystemRoot\System32\DRIVERS\serenum.sys
    Loaded driver \SystemRoot\System32\DRIVERS\fdc.sys
    Loaded driver \SystemRoot\System32\DRIVERS\mouclass.sys
    Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
    Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
    Loaded driver \SystemRoot\System32\DRIVERS\usbhub.sys
    Loaded driver \SystemRoot\System32\DRIVERS\gameenum.sys
    Loaded driver \SystemRoot\System32\DRIVERS\flpydisk.sys
    Loaded driver \SystemRoot\System32\DRIVERS\usbscan.sys
    Did not load driver \SystemRoot\System32\Drivers\lbrtfdc.SYS
    Did not load driver \SystemRoot\System32\Drivers\Sfloppy.SYS
    Did not load driver \SystemRoot\System32\Drivers\Changer.SYS
    Did not load driver \SystemRoot\System32\Drivers\Cdaudio.SYS
    Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS
    Loaded driver \SystemRoot\System32\Drivers\Null.SYS
    Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
    Did not load driver \SystemRoot\System32\Drivers\sglfb.SYS
    Did not load driver \SystemRoot\System32\Drivers\tga.SYS
    Loaded driver \SystemRoot\System32\drivers\vga.sys
    Loaded driver \SystemRoot\System32\Drivers\mnmdd.SYS
    Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
    Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
    Loaded driver \SystemRoot\System32\DRIVERS\rasacd.sys
    Loaded driver \SystemRoot\System32\DRIVERS\msgpc.sys
    Loaded driver \SystemRoot\System32\DRIVERS\tcpip.sys
    Loaded driver \SystemRoot\System32\DRIVERS\wanarp.sys
    Loaded driver \SystemRoot\System32\DRIVERS\netbt.sys
    Loaded driver \SystemRoot\System32\DRIVERS\netbios.sys
    Did not load driver \SystemRoot\System32\Drivers\PCIDump.SYS
    Did not load driver \SystemRoot\System32\DRIVERS\redbook.sys
    Loaded driver \SystemRoot\System32\DRIVERS\rdbss.sys
    Loaded driver \SystemRoot\System32\DRIVERS\mrxsmb.sys
    Loaded driver \??\C:\WINNT\System32\Drivers\SYMTDI.SYS
    Loaded driver \SystemRoot\System32\drivers\afd.sys
    Loaded driver \SystemRoot\System32\Drivers\ParVdm.SYS
    Loaded driver \??\C:\WINNT\System32\drivers\CdaC15BA.SYS
    Loaded driver \SystemRoot\System32\Drivers\Fips.SYS
    Loaded driver \SystemRoot\system32\drivers\wdmaud.sys
    Loaded driver \SystemRoot\system32\drivers\sysaudio.sys
    Loaded driver \SystemRoot\system32\drivers\swmidi.sys
    Loaded driver \SystemRoot\system32\drivers\DMusic.sys
    Did not load driver \SystemRoot\System32\DRIVERS\rdbss.sys
    Loaded driver \SystemRoot\System32\DRIVERS\srv.sys
    Loaded driver \??\C:\WINNT\System32\Drivers\SAVRTPEL.SYS
    Did not load driver \SystemRoot\System32\DRIVERS\mrxsmb.sys
    Loaded driver \SystemRoot\system32\drivers\kmixer.sys
    Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS
    Loaded driver \SystemRoot\System32\DRIVERS\ipsec.sys
    Loaded driver \??\C:\Program Files\Symantec\SYMEVENT.SYS
    Loaded driver \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20040211.023\NAVENG.Sys
    Loaded driver \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20040211.023\NavEx15.Sys
    Loaded driver \??\C:\WINNT\System32\Drivers\SAVRT.SYS
    Loaded driver \SystemRoot\system32\drivers\kmixer.sys
    Loaded driver \SystemRoot\system32\drivers\kmixer.sys
    Loaded driver \SystemRoot\system32\drivers\kmixer.sys

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