Talking to Phone Customers Before they go Over in Minutes… What a Great Idea!
Yes, there was sarcasm in the title. But the FCC proposed a really is a great idea. Tell people when they are about to hit their limits. I remember when I got my first overage bill. It was $130 more than expected. While I was a bit perturbed, I understood and paid it off. Definitely took a hit in my pocketbook.