So if you’re counting, some rather big retailers have now gone to free WiFi. Panera Bread (based right here in St. Louis where I live) has always had free WiFi with no conditions. Starbucks went free on their WiFi last year, although it comes with a few conditions. The only remaining big-box bookstore without free WiFi is Borders, who has a contract with TMobile for their WiFi access, at an incredibly high price. Many tiny cafes and independent bookstores have offered free WiFi for years, and most libraries offer WiFi as well, which is, of course, free.
Now it’s time for hotels to step up as well. Every time I travel on business, I get nickel-and-dimed for WiFi access in a hotel room that I paid a pretty good price for to begin with. Yet, if I book myself into the local Best Western instead, I can usually get a hot breakfast for free, plus all the WiFi I can consume in my hotel room. The business hotels only offer free access in the lobbies if at all, and exhorbitantly priced access in the rooms themselves. If the Best Western can get it right, why can’t the Milleniums and the Regencies and the Westins?