Thousands of Windows machines are experiencing a Blue Screen of Death (BSOD) issue at boot today, impacting banks, airlines, TV broadcasters, supermarkets, and many more businesses worldwide, The Verge reported.
A faulty update from cybersecurity provider CloudStrike is knocking affected PCs and servers offline, forcing them into a recovery boot loop so machines can’t start properly. The issue is not being caused by Microsoft but by third-party CrowdStrike software that’s widely used by many businesses worldwide for managing the security of Windows PCs and servers.
According to The Verge, Australian banks, airlines, and TV broadcasters first raised the alarm as thousands of machines started to go offline. The issues spread fast as businesses based in Europe started their workday. UK broadcaster Sky News was unable to broadcast its morning news bulletins for hours this morning and was showing a message apologizing for “the interruption to this broadcast.” Ryanair, one of the biggest airlines in Europe, also says it’s experiencing a “third-party” IT issue, which is impacting flight departures.
Crowdstrike says the issue has been identified and a fix has been deployed, but fixing these machines won’t be simple for IT admins. The root cause appears to be an update to the kernel-level driver that CrowdStrike uses to secure Window’s machines. While CrowdStrike identified the issue and reverted the faulty update after “widespread reports of BSODs on Windows hosts,” it doesn’t appear to help machine that have already been impacted.
Reuters reported services from airlines to healthcare, shipping and finance were coming back online on Friday after a global digital outage disrupted computer systems for hours, laying bare the vulnerability created by the world’s shift toward interconnected technologies following the COVID-19 pandemic.
After the outage was resolved, companies are now dealing with backlogs of delayed and canceled flights and medical appointments, missed orders and other issues that could take days to resolve. They also face questions about how to avoid future blackouts triggered by technology meant to safeguard their systems.
An earlier software update by cybersecurity firm CrowdStrike, one of the largest operators in the industry, triggered systems problems that grounded flights, forced broadcasters off air and left customer without access to services such as healthcare and banking.
Since the COVID pandemic broke out in 2020, governments and businesses have become increasingly dependent on a handful of interconnected technology companies over the past two decades, which explains why one software issue rippled far and wide.
The Guardian reported full recovery from an IT failure that wracked havoc worldwide on Friday could take weeks, experts have said, after airports, healthcare services and businesses were hit by the “largest outage in history.”
Flights and hospital appointments were cancelled, payroll systems seized up and TV channels went off air after a botched software upgrade hit Microsoft’s Windows operation system.
It came from the US cybersecurity company CrowdStrike, and left workers facing a “blue screen of death” as their computers failed to start. Experts said every affected PC may have to be fixed manually.
In my opinion, somebody needs to look into what happened at CloudStrike. Why did the update botch? How long will it take to fix all of those computers?