Tag

Tim Cook

Getting Onto Tim Cook’s Radar

Last week, I wrote about my wife's broken iMac that's just barely outside of a special warranty period. That post was meant to be an open letter of sorts. Something I'd hoped would get the attention of someone up high enough on the Apple food chain that they'd reconsider the warranty period and just go ahead and fix the computer.

An Open Letter To Apple CEO Tim Cook

ear Mr. Cook, Like many people, I converted to Apple products because it represented real value. My first Apple computer was a second-hand Mac Mini with a Power PC processor. I was impressed by the fact that a clearly obsolete machine could remain so useful and usable at several years of age, when other older computers of the same vintage