A friend of my daughter called round the other day to proudly show off her brand new iPhone XR in yellow. As she pulled it from her bag, her face went from joy to shock, and when she turned the back of the phone towards me, I could see that it was smashed. She was totally gutted.
With hindsight, it was unwise not to have a case on the smartphone (she’d ordered one) but I really have to wonder about the practicality of a glass back on such an expensive phone. What is the point of having a material that breaks so readily that it’s essential to put a case on? An aluminium rear would look just as good and be a hundred times more practical. Certainly, Apple aren’t the only manufacturer sporting glass backs on the smartphones, but where Apple leads, many follow.
The iPhone XR starts at GB£629. Apple, being Apple, charges a premium for the repairs, especially without AppleCare+. To get the back replaced, it’s “up to” £396.44. Even if you have taken out AppleCare+ at GB£149, there’s still £79 excess so that’s £228 in total. Either way it’s pricey. An independent repair isn’t really an option as the phone is still in warranty.
Of course, the phone’s owner could have done things differently – put on a case, not swing her bag around – she’s not blameless. However, it is a factor that needs to be considered when purchasing a new phone: the fragility, the extra cost of insurance, the annoyance. Breaking the front screen is bad enough, but having to worry about the back is unnecessary.