A confidential document got leaked out stating the Cox cable has decided to get out of the wireless business. Within 24 hours, Cox officially stated this was true – on March 30th, 2012, Cox will end their wireless service.
Back in 2008, Cox bought part of the 700 MHz spectrum to start Cox Wireless. Last year they launched the service, however, the plan didn’t pan out. Maybe part of it was because Stephen Bye left in March (he headed the wireless division).
“Cox is working to make this transition as seamless and easy as possible for our customers,” said Len Barlik, executive vice president of product development and management. “We are proud of our employees’ dedication to delivering the excellent customer service that Cox is known for, and we will continue to keep our wireless customers’ satisfaction a top priority during this transition period.”
This affects customers in the Hampton Roads, Roanoke and Northern Virginia; Orange County, San Diego and Santa Barbara, Calif.; Omaha, Nebraska; Oklahoma City and Tulsa, Okla.; and Rhode Island and Cox communities we serve in Connecticut and Cleveland, Ohio. This only affects wireless and 3G services. Cox will be giving a $150 credit to those who had the multi-service.