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All too often we hear stories of poor customer service so I want to give some props to Fitbit who replaced my Flex with no fuss or special blogger treatment. Here's how it went down.... I've had a Fitbit Flex for nearly two years and it's one of my favourites as it's waterproof and I wear it while swimming. A couple
Groupon often comes in for criticism when suppliers who use the site fail to deliver on the advertised product or service. You can argue the merits of whether they should be liable or not, but actions speak louder than words and for me, Groupon have done the right thing. Back in December of last year, I bought a Nexus 10
Good customer service has become quite rare. That's why I wanted to point out the excellent customer service I got from LinkedIn. They were incredibly helpful even though I wasn't actually one of their customers. I used to have a LinkedIn account. It wasn't something I used very much, and I had honestly forgotten that I had one. About a
In my experience of eating out, it's all too frequent for the waiting staff to disappear once the main course has been cleared away. By the time a waiter or waitress does eventually re-appear, any desire for dessert or coffee has gone and all I want is the bill. Not only has my evening been spoilt, the restaurant has lost money
A friend of mine's elderly mother experienced "car trouble". She backed up out of her drive accross the street and into the ditch. Finding herself in the ditch she thought "The steering must have gone out!" Leaving the car in the ditch she went into the house to call her son for help. Upon his arrival she explained that something