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Tag: unified communications

Plantronics Voyager Legend Bluetooth Headset Review

Posted by Andrew at 6:04 PM on November 30, 2013

I’ve been a user of Plantronics’ Bluetooth headsets for many years, starting with the Explorer 320 and more recently the Voyager Pro. I’ve always liked them because I found them a good fit on my ears but they’re trouble-free and easy-to-use with no problems pairing on a wide range of phones. More recently, I’ve taken receipt of a Voyager Legend and, so far, it’s living up to its name.

On review here is the full Voyager Legend UC package which comes with the headset itself, Bluetooth adaptor, desktop charging stand and charging case. This is the complete outfit for those in the office and on the go, aimed at those who use both mobile phones and IP-based communications, such as Microsoft’s Lync or Skype. This is the Microsoft version with an alternative version supporting Avaya, Cisco and IBM services. The Legend can manage two Bluetooth connections simultaneously so calls coming in from both routes can be answered on the headset and speaking from experience, this is very handy.

Plantronics Legend Box

The Voyager Legend UC comes in a plain box but opening it up reveals a wealth of accessories and adaptors, including UK and continental plug adaptors plus various USB connectors and chargers.

Plantronics Legend Inside Box

Here’s the charging case with the USB Bluetooth adaptor and the Voyager Legend itself. The Bluetooth adaptor is half the size of the previous generation that came with the Voyager Pro.

Plantronics Legend Charging Case

As might be guessed from the name, this is a charging case and the case has a built-in rechargeable battery which charges the Legend when it is in the case. In the photo below, you can see the contacts in the case on the right. It’s a clever idea, especially when on extended travel as you don’t need to lug around chargers – the case itself recharges via a micro-USB connection.

Charging Contacts

Of course, the desktop dock provides a convenient place to keep the Legend and charge it at the same time. There’s a magnetic catch to snap the headset in place.

Plantronics Legend Headset and Dock

Plantronics Legend in Dock

In use I find the Legend very comfortable to wear and I almost use it almost exclusively to answer my calls at my desk, whether the call comes through on my mobile or my desk phone. The headset is stylish enough to wear without feeling self-conscious, though I tend to take it off when I’m away from my desk. The Legend has three earpiece sizes in the box to accommodate different ears and can be worn on either the left or the right ear.

The Legend has some great features, such as auto answer, which detects when the headset is lifted from the dock and answers the call automatically. The Legend accepts voice commands, letting you put the headset into pairing mode, answer or decline calls and check battery level with ease. There are hardware controls on the headset for on/off, volume up/down, accept call and a multi-function button which does a couple of different things.

The talk time is rated at 7 hours and I never had any trouble with the battery running down unexpectedly. The charging case extends this even further with two full recharges from the case taking the total call time to 21 hours. Call quality is excellent, with callers sounding clear and natural, and most people don’t realise that I’m on a Bluetooth headset. The Legend also supports A2DP, which is handy if you want to listen to music or podcasts, albeit with one ear.

Plantronics have an Android smartphone app which, amongst other things, can help you track down where you last used the headset via GPS. It’s a neat idea but I found the app didn’t always play nicely with other GPS-using apps as the Plantronics app would turn off the GPS after getting a lock. The other app would than flail around looking for a signal lock. I submitted a bug report to Plantronics so hopefully they’ll get that fixed soon as it’s very irritating when playing Ingress.

There’s no two ways about it, the Plantronics Voyager Legend UC is a brilliant headset which I’m sure will do me for years – it has both the features and the construction to last. It’s definitely a premium product and it doesn’t come cheap: the RRP is over £150 but you can find it online for less than £100 including the carry case. However, it’s worth it if you want to to use a hands-free headset on an extended basis both at the desk and on the go.

The Voyager Legend UC was provided by Plantronics for review.