Magellan RoadMate Commercial Truck GPS Navigator 9270T-LM

The Magellan RoadMate 9270T-LM is a 7” inch touch screen GPS aimed at the commercial trucking industry. I’ve spent a lot of time with it in real world situations and at this point feel I can give the unit a fair review.

I’ve done a fair amount of experimenting with GPS units aimed at commercial drivers. I live with these things 24/7 and at this point I’ve got a pretty good idea of what a commercial GPS should do. In this review I’ll be using my current Garmin trucker GPS as a bit of a yardstick to compare the Magellan unit to.

The box includes the 9270T-LM GPS itself, along with a long, heavy-duty base unit with dual suction cups capable of securely attaching the unit to virtually any big truck dash, no matter how large or oddly shaped it is. It comes with an AC adapter, which must be assembled with the included prongs for North American AC power outlets. It also comes packed with a USB cable for connecting the unit to a computer for updates, a 12-volt power adapter to power it with a 12-volt vehicle power socket, as well as a very rudimentary user’s manual. The box says the unit can be updated with software for both Windows and Mac, however the website seems to suggest that their Mac update software is limited to certain GPS models.

The Magellan 9270T-LM comes with lifetime maps – that’s what the “LM” stands for. It also comes with lifetime traffic updates, which are accomplished via a passive FM radio system present in many areas of the country. It has a bright 7” inch touch screen that makes the unit easy to read and use. Overall vehicle dimensions can be readily customized, as well as specifying whether or not one is hauling hazardous materials for routing purposes.

The 9270T-LM’s navigation seems on par with the Garmin trucker GPS I’ve had for the better part of a year. It seems to follow truck routes and also is cautious about routing large truck’s around roads it isn’t sure about. One quirk I found with the integrated points of interest is that it does not seem to include the Blue Beacon chain of truck washes, which is a major omission unless I happened to run into some quirk in it’s integrated POI database. I am constantly having to look for truck washes at times on a daily basis so I can get my refrigerated trailer washed out prior to reloading it, so the more complete the integrated POI database is, obviously the better.

In use, the unit warns of an upcoming turn two miles before, then again, as you get closer. It also chimes at both turns and at freeway off ramps. It automatically (and quietly!!!) quickly recalculates if you happen to go past a turn or an exit.

One of the features I really like is the way inputting cities, streets and address numbers works. It is predictive (attempting to predict the names of cities and streets so you don’t have to type the entire words) with a large onscreen keyboard that takes up most of the screen, making the keys easy to hit. It also speaks each letter or number as you hit it, making it easy to tell if you’ve made a typing mistake as you spell the names out.

On the negative side, the unit is fairly inflexible in how it allows you to customize the main screen to your own individual tastes. My existing 5” inch Garmin trucker GPS allows a tremendous amount of flexibility in the multiple pieces of real-time data it allows the end user to simultaneously display. I like to have the current time of the time zone I’m in always displayed, along with the speed limit of the road I’m on, the speed my vehicle is actually traveling, along with how many total miles are remaining for the entire multi-stop trip.

The 9720T-LM has a pop-up display accessed by tapping on the screen that displays the remaining distance, the ETA, the actual vehicle speed, and the elevation. It also displays the direction of travel but I’ve found this digital compass feature to be completely unreliable. This transparent slide-up data display bar stays up for a few seconds and then slides back down with no way to force the information to remain on the screen. It is unfortunate because the large 7” inch touch screen ends up with a lot of wasted screen real estate. I discovered by playing around with it that it is possible to pick one of those pieces of data to display in the lower right corner of the main screen by default. After tapping and getting the slide-up display in position, tap and hold the piece of data you want to remain displaying in the lower right corner and it will stick once the data display slides back down off the screen. The most useful piece of data for me personally and one I find myself constantly monitoring is the current vehicle speed, especially when traveling down two lane roads and going through small towns, which can sometimes be notorious as speed traps.

The Magellan 9720T-LM is capable of multi-stop routes, making it possible to enter a multi-drop trip into the unit all at once, however it falls short in that it doesn’t offer the total miles for the multi-stop trip readily available on the main screen the way the Garmin does. The 9720T-LM only displays the mileage distance to the next programmed stop. This is an important omission for most irregular route commercial drivers, because it is often necessary to calculate the total mileage for a multi-drop trip.

One feature I’d like to see in any GPS is the ability to manually adjust the average prediction speeds myself to particular vehicles. My truck has a 63 MPH top speed, not 65, and not 70. If I could adjust the top speed for about 60 MPH for freeways, and even slower for secondary two-lane roads, the overall ETA predictions would be far more accurate for trucks in the real world.

The 9720T-LM does seem to have some speed limit data for certain freeways, but the data seems to be incomplete. This lack of speed limit data might be revised in future map updates. Going back to my Garmin, it has speed limits for the vast majority of roads, including secondary two-lane roads.

On the plus side, the 9720T-LM calculates routes very quickly compared to my Garmin. On the other hand, the unit can often be somewhat unresponsive to on-screen taps, with delays sometimes of up to a second in some cases before it responds. This delay factor can end up being frustrating if you’ve tapped twice or more thinking that you just didn’t tap hard enough, only to find yourself tapping on something you didn’t intend to and having to start over. To be fair, to an extent my Garmin suffers from the same issue. I don’t know if this is a slow processor problem or a problem that better programming practices could fix.

The 9720T-LM’s integrated speaker located on the back of the unit is loud enough for me to easily hear in my truck at freeway speeds.

Under the “One Touch” menu in the upper right corner of the display, it offers the ability to program in a total of twenty frequent destinations and even save multi-stop trips making it possible to eliminate having to re-enter the same trips over and over again for drivers that are constantly making exactly the same trips or constantly going to the same destinations.

If you are looking for a large 7” inch touch screen GPS for a commercial truck or even a large recreational vehicle (RV), the Magellan 9720T-LM is a nice choice. It offers good routing capabilities for large vehicles, along with a big, beautiful, easy-on-the-eyes display.

E-Logs

As an over-the-road truck driver, in the past couple of months I had to make the mandatory switch away from a paper logbook that had to be filled out each day to an electronic logging system, or so-called E-Logs. For some time now I knew the changeover was in the works, nonetheless I approached this change with trepidation.

Certain trucking companies have been using electronic logging systems for a number of years. At this point, it is being pushed out into the mainstream.

The system my trucking company is using is manufactured by Qualcomm and powered by a proprietary embedded version of Microsoft Windows.

Training in preparation for a dual paper/electronic trial run consisted of watching an internal company-prepared video that didn’t come close to answering all of my questions or leaving me with the feeling of confidence that I could easily master the system.

Furthermore, even though this is a proprietary embedded version of Windows, it is still Windows and it is clunky as ever. The particular system in my truck, rather than using the traditional Qualcomm two-way satellite communications instead uses a full-time data connection. I have no way of knowing which data network the unit uses, but there’s only been one time I’ve been aware of so far where the unit didn’t have a connection back to the company computer system. The system uses a 6-inch color pressure-sensitive touch screen with audio out attached through the driver’s side door speaker of the truck’s stereo system. There’s also a large slide-out keyboard to type on, as well as an on-screen keyboard that can be used instead.

My initial experience with the system wasn’t good. It was as awkward as can be. I don’t know which company wrote the electronic logbook portion of the embedded software, but it comes across as very poorly designed. This is an embedded system for use in industry, and making the design interface user-friendly isn’t necessary for sales numbers.

That being said, once I learned all of the quirks of the software and how to quickly make it do what I want it to, I now find that I really like it. Filling out a paper logbook each day is akin to filling out a tax return every day. E-Logs do end up saving a lot of time and hassle. It eliminates not only the logbook paperwork but also the need to send it back to the company. Also, as long as one follows the overall logbook rules it becomes impossible to end up with a logbook violation.

One of the nicest features is that it automatically changes driving status. I can edit everything except driving time, even though the editing process itself is unbelievably quirky and literally screams poorly designed Windows application. The ability to edit varies from one trucking company to another. An additional feature I really like is that it breaks everything down into one-minute intervals, as opposed to the fifteen-minute intervals of the traditional paper logbook.

Now that I’ve gotten familiar with the E-Log system, I’m happy with it.

Cobra 7750 Platinum Trucker’s GPS

After my recent unacceptable experience with the TomTom GO 2535M Live with two separate units spontaneously falling into an endless reboot loop, I decided it was time to try another brand of GPS.

After getting a refund in full from Best Buy, I decided to try a GPS that’s specifically aimed at truck drivers. Trucker-specific GPS units tend to carry significantly higher price tags. My question was, do they deliver extra value?

So, I made my way to a Pilot truck stop and purchased a Cobra 7750 Platinum 7” widescreen trucker GPS. Pretty much every Pilot truck stop has a GPS display set up with various brands of trucker-specific GPS units. On the Cobra unit they have a very slick, highly produced sales video playing on the unit itself that really puts the model 7750 in a very good light. I was impressed, so I purchased one. In Pilot the Cobra 7750 sells for $399 plus tax. It can be purchased from Amazon.Com for about $340 if one has time to wait for shipping.

The Cobra brand has long been associated with CB radios sold at truck stops marketed specifically to truck drivers, so a trucker-specific GPS would seem to be a natural product extension.

The best part of the 7750 was the large, bright 7” widescreen display. Unfortunately, the 7750’s pressure-sensitive touch screen left a bit to be desired, producing a higher-than-average number of errors compared to similar pressure-sensitive touch screens. Pressure-sensitive touch screen technology has been around for years, so this may reflect build-quality issues.

The 7750 seems to be using some variation of TomTom software, since it displays an event horizon near the top of the screen with blue sky and clouds in the daytime mode and a black sky with moving stars in the night display mode just like TomTom units do.

The menu screens gave me the impression they were perhaps scaled for smaller screens. It could have been that they were trying to make the menu icons large and easy to select in a bouncing truck, but they gave me the impression of lack of refinement.

To be perfectly honest, I found the 7750 to be hugely disappointing. Entering addresses proved to be a clunky, somewhat confusing, time-consuming experience. Pilot Truck Stops have a 7 day money back return policy on GPS items, with a 14 day exchange policy. I was within the 7 days and I realized I would never be happy with the 7750, so I took it back and exchanged it for a Garmin DEZL 560LT.

Where Are You & What’s Around You?

One of the most useful features/services of today’s smartphones is the ability to take advantage of the integrated GPS chip in combination with an always-on data connection, facilitating location-aware apps.

Priced at $1.99, “Allstays Truck & Travel” is an app that is available for Apple iOS and Google Android. It’s part of a larger suite of different types of location-aware mapping apps available at http://www.allstays.com/apps/.

The “Allstays Truck & Travel” app concentrates on showing locations for truck stops, truck scales, truck dealerships, truck washes, low clearance overpasses, Walmart locations, public rest areas and other places with truck parking.

The list of data points of interest seems reasonably complete, and the producer of the app seems to encourage as much user feedback as possible.

One potentially useful feature of the app is the ability to set up automatic alarms to give notification when one is within so many miles of an upcoming exit with specific types of favorited business.