IMing, shorthand for Instant Messaging, could waste a lot of valuable business time. Even though IM could be a digital replacement to the office water cooler, replacing the physical congregating to swap office gossip and the athletic spreads, IM seems to be used appropriately.
While some users think that their quick-fire messages can’t be monitored by the boss, but more than two-thirds rightly think that their messages can be traced.
I think it’s specifically because IM can be traced that we’re using it primarily for business-related work. Sure, it’s a bit like e-mail, but it has the benefit of reciprocal conversation, just like a phone call or face-to-face meeting.
I recommend the Trillian IM app.
Call for Comments
What do you think? Do you use IM on the job? Leave your comments below.