Microsoft Office 365 reveals new communication enhancements for business

MicrosoftMicrosoft Office 365 is for home user and businesses. In the former case it’s a good deal providing the software for five computers in the customer’s home for a monthly or annual fee. The deal for business is tiered, depending on size, but that’s Microsoft’s biggest customers and it aims to keep them.

To that end, the company is unveiling new enhancements to communications within Office 365. Vice president of Microsoft Office Kirk Koenigsbauer reveals the news in some detail. Also being annouced are some new security features that Microsoft says will add “significant new security and analytics capabilities aimed at dramatically improving our customers’ ability to protect their organizations and glean insights from data”.

Much of the communications is built on Skype, which Koenigsbauer points out has become a verb in today’s world. That’s true, it joins the realm of things like Xerox, Google and Kleenex.

Added are PSTN conferencing which allows people to dial into a meeting from a handset, Skype Meeting broadcast allowing for up to 10,000 attendees and cloud PBX which hopes to let business drop the traditional systems.

On the security side, there is the new Delve Analytics that claims to provide better management of time and relationships. There’s also Customer Lockbox, which Microsoft says will “Give customers new approval rights, transparency and control over their data in the cloud”. Finally there’s Advanced Threat Protection to try and keep people safe from malware and viruses using behavioral analysis.

That should be enough to keep Microsoft’s biggest customers happy for a little while.