A Fun Day of Updating the iPhone

I never expected it to go all day….

It started off by connecting the phone to my laptop. During the sync, it asked if I wanted to update to 3.0.1. I said yes – And the fun began.

The 300 Meg download was  quick and it loaded into the iPhone without issue. The phone rebooted and it said “Verifying Download”. The phone showed a USB cable and the icon for iTunes. That is where it sat for over an hour.

After 30 minutes, I started to get concerned. I read situations where people would update and it would brick the phone, something I didn’t want to deal with. Nonetheless, it was stuck.

I did the one thing that is not suggested – I killed iTunes and disconnected cable. Even after reboot of the phone, it still showed the USB cable. I hoped all it needed was to do this again.

I plugged the phone back in and iTunes said something to the effect the phone needed to be restored. Great – I don’t want to loose data on the phone, but I had no choice but to accept and let it fix the problem. Only thing is – it got to the exact same point and stayed there for another 30 minutes.

At this point I was Twittering everyone and scouring the internet trying to find an answer. After 3 tries, I realized the problem. When I set up my iPhone, I did that on my desktop. I learned of a trick to make the notebook and the desktop sync without removing any data. You basically make iTunes think it’s on the other machine by matching the unique ID.

Apparently when I updated the phone on the notebook, it hung on the iTunes because of confusion. When I switched it over to the desktop, the restore happened and the phone properly updated. I ended up loosing data from the last few days, but that was acceptable because it remembered all my settings.

I am glad I learned about this limitation now. 3.0.1 was a small update that I believe didn’t mess with the kernal. If this had been a major OS update, I might have locked the phone up to the point of no return.

From now on, I update on the desktop and leave the notebook to sync the music (because if I go back and forth, the iPhone will replace all songs with whats on the desktop, and vise-versa). Lesson learned.

About J Powers

Podcaster, Blogger, IT Specialist. Been working in IT for over 15 years. Supported Windows 95 upon initial Launch and have worked in desktop, server and Web site support roles. Started Geekazine in 2007 and launched 5 shows from it. Speaker on many topics in Podcasting and technology. Also a musician.