I really went off last night when I saw the linked article on Engadget. I think I ranted about this for about 10 minutes on my show last night. The corresponding 42 screen shots made me realize that the Zune team and Microsoft learned nothing from Apples Success!
Whoever was the brain child that decided to make people convert money into Microsoft Points to use in their online Zune store needs to be fired or transfered to a outpost in Siberia.
I am going against my better judgment today and will buy a unit not based upon what I am seeing so far, but based on the hope that Microsoft will try to listen to the community. But when I see a review that required a person to click through 42 windows during setup it is obvious the Zune team thought very little about the user experience. [Engadget]