As I mentioned here last week, the PSP debut has brought with it a relatively large group of complaints about dead pixels on the screens. They range from a single pixel to whole rows or columns of dead pixels. Anandtech has posted a response from Sony about the dead pixels. It’s a generic type response, but worth reading..
The Sony rep suggested that PSP owners who encounter the pixel issue should try the device “for a week or two” to see if it continues to bother them. “If you find the spots are interfering with gameplay/video viewing during this period, we will support the various elements of [the PSP] warranty,” the rep said. Each PSP comes with a one-year limited warranty, which is on page 125 of the PSP manual. If a PSP is “determined to be defective” by SCEA, the company will see to the “repair or replacement of this product [the PSP] with a new or refurbished product at SCEA’s option.”